Downloading Files

The download links for your files will be emailed directly after payment to the email address associated with your paypal account, or the email address you use when paying by credit card. To ensure that the emails arrive in your inbox, please whitelist our email address – support@creativeartnsoul.com

Download links are time sensitive
Download links are available for 3 download attempts within 72 hours from time of purchase then they will expire.

If you are unable to download within the time limit or have problems downloading, please email me and include your purchase details together with order number or paypal transaction number and order date and I’ll get back to you as soon as possible with a new download link.

Backup
It’s recommended that you download the files as soon as possible and make a backup copy of the files and keep them in a safe place.

Problems Downloading?
To download the files, click on the download link and the files will automatically download to your desktop.

Alternatively you can right click on the download link and save to a specified location on your desktop.

File Formats
Files are provided in pdf format for easy printing. In order to view and print you will need a pdf reader such as Adobe Reader.

Downloads that include large files or many files are sometimes zipped in order to compress them. To unzip the files you will need an unzip program such as these free unzip programs – iZip (mac) and 7zip (windows)

Replacement Download Links
Please note that we are only able to provide replacement links for orders placed within the last 12 months.