Problems with Empty Zip Files

by Linda Matthews

There are any number of reasons why you may get an error message about an empty zip file, or the zip file appears to have nothing in it.

  • The zip file may not have completely downloaded or the download was interrupted.
    Try to re-download the files one at a time and wait until each has downloaded successfully before downloading the next.
  • It could be a browser issue.
    Clear the cache on your browser or try using a different browser.
  • Your computer or device software may be out-of-date.
    Make sure that your operating system is up-to-date and that your zip software is also up-to-date.
  • It could be a problem with your zip software.
    Try using a different zip utility. We use and recommend these free zip programs – izip for Mac and 7-zip for Windows. If you use a Windows system, 7-zip will solve a world of problems associated with your zip files and is highly recommended.