Information > Refunds and Returns
Refunds and Returns
There are no refunds for digital downloads. All sales are final.
No refunds can be issued for unclaimed coupons. Coupons and discounts must be applied before payment is made.
All other items
If for any reason you’re unhappy with your purchase, please contact me and include details of your problem and I’ll do my best to resolve any issues.
I make every effort to ensure that the products on the website look the same as they do in real life however it is possible due to different computer monitor resolutions that colors may vary slightly. If you’re not completely satisfied with your purchase, please return it for refund as follows.
Individual items purchased from the shop may be returned within 7 days of the order’s shipping date at the buyer’s expense, provided the goods are undamaged and in the original packaging suitable for resale. The cost of the product will be credited, less the original postage. Returns must be accompanied by a copy of the invoice or order confirmation email. Please email first to notify me that you are returning items.
If your order is damaged during transit, you must email us within 3 days of receipt of the order and let me know. I will then make arrangements for the return of the damaged goods at my expense, as well as organize for replacement items.